GDPR

Privacy Policy

HOW DO WE USE YOUR DATA?

When you purchase a product from our store as part of the shopping process, we collect your personal information, such as name, address and email.

When you view the offers in our catalog, we automatically receive your address, as well as information about your operating system and the browser you use.
Email Marketing: We do not practice sending emails for advertising purposes.

Phone:
We need it so that couriers can contact you.
We allow ourselves to disturb you by phone only when you need clarifications about the order.
We have no practice of calling customers with advertising offers.We have no right to provide data to third parties under any circumstances.

Email:
You will receive a confirmation of the order by e-mail.You also receive information about the sending of the order,  the bill of lading number and the expected delivery date.
We have no practice of sending spam and / or any information after the completion of the order.
We have no right to provide data to third parties under any circumstances.

Address:
Our address is required upon delivery of the order.
We have no practice of advertising materials in the mail.
We have no right to provide data to third parties under any circumstances.

AGREEMENT

When you provide us with the data necessary to process an order, verify a credit card, or return a product, we assume that you agree to collect this data only for the purpose of the successful completion of the transaction.

GDPR
If we ask you for personal data for other purposes, such as marketing, we will first seek your consent and give you the opportunity to refuse.
If you change your mind and do not want to receive notifications from us or to process your data, you can withdraw your consent by sending a request to this effect to support@myroom.bg

EXCEPTIONS
We may disclose personal information if we are subject to a legal obligation to do so, or if our Terms and Conditions are violated.
If you choose to make a direct credit card payment, myroom.bg will retain this information. The data is encrypted in accordance with the international data security standard PCI-DSS. The data is scrambled until the transaction is completed. Once the transaction is complete, the data is deleted.
All direct credit card payments are processed in accordance with the standards set by PCI-DSS and approved by the PCI Security Standards Board, which includes representatives of major brands such as Visa, Mastercard, American Express and Discover.
According to the requirements of PCI-DSS, we and our partners can access this data only in conditions of security and reliability.

PORTABILITY AND SUBCONTRACTORS
In the general case, third party companies will process the data provided when providing services to us and our customers.However, some third party companies, such as payment processors, have their own data protection policy, which we are required to comply with in order to finalize the transaction.In these cases, we encourage you to read the relevant data protection policies to understand how your data will be used.
Please also note that some service providers are located in third countries to us and you. If you choose to make the transaction through them, your data will be processed in accordance with the applicable legislation of the respective third country.
From the moment you leave our site or are redirected to a third party site or application, you are no longer covered by the Privacy Policy and the Terms and Conditions of our site.Links
Some of the links located in our store may direct you to another site. We are not responsible for the privacy practices of third-party sites, so we urge you to familiarize yourself with their privacy policies.

Google Analytics:
Our store uses Google Analytics to learn more about who visits our site and which pages are most visited.

SECURITY
To protect your personal information, we take additional measures and follow industry-established good practices to protect against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
When you provide us with credit card data, this data is encrypted using SSL technology and stored via AES-256 encryption. As no electronic or internet transfer is 100% secure, we comply with all requirements of the PCI-DSS standard and use additional methods approved according to industry standards.

COOKIES
This is a list of cookies that we use. From here you can choose which ones to remove.
_session_id, unique character, per session, Allows Opencart to store information from the current session (where it originates from, what pages are visited, etc.).
_Opencart_visit, no data is recorded, 30 minutes from the last visit, Used by our internal provider to calculate the number of visits.
_Opencart_uniq, no data is recorded, midnight expires (depending on the visitor) the next day, counts the visits of one customer in the store
_cart, a unique sign, for 2 weeks, stores information about the contents of the cart.
_secure_session_id, a unique session sign.
_storefront_digest, unique character, undefined, If the store requires a password, is used to find out if the visitor has access.
PREF, valid for a short period of time, Used by Google to track who visits the store and from where.

CHANGES TO THE PRIVACY POLICY
We reserve the right to make changes to this policy at any time. All changes will be reflected in this version of the policy and will be applicable to transactions with data collected after the publication of the changes. We advise you to periodically review this privacy policy. to keep up to date with all changes and to know how your data is used.
If our store is purchased or assimilated by another company, your information will probably be passed on to the new owner to continue selling products to you.

THE RIGHT TO BE FORGOTTEN

Your data is stored with the order. Orders are stored only for accounting and operational purposes.
However, you can always send us an email if you want to access, correct, supplement, or destroy your personal information. Send a request in this sense or contact us at support@myroom.bg with a request for your personal and other data to be removed from our store.

Note that this process will delete your account, so you will no longer be able to access or use it again.